Customer Testimonials
We purchased this car in oct 2024 and they have had it in there service center since January. The dealership has had my car in the service center for 5 months now. and everytime we ask for an update we are told it will take one more week, or we don't get a call back. we were told we would receive a rental car while they had our vehicle which did not happen for the first 3 months of them having our car. and then we did finally get one they gave us a car that did not fit our family. they ... Read More DealerRater - May 11, 2025
Thanks to the service department for offering a good deal and getting me in and out fast as possible.
Disappointed that they did not come through on some of our requests. We asked for the car we wanted to test drive to be charged 4 hrs prior to our appt and it was not. As we were processing paperwork the car was still not charging for us. We asked multiple times for the interior to be cleaned prior to purchase and there was still dirt marks on the back of the passenger seat and dirt/mud spots on the steering wheel and dashboard. We bought a Kia SPORTAGE and that is not an option on your drop down menu in ... Read More DealerRater - Dec 19, 2024
Great help with purchasing our vehicle 🚗. Mitchell our salesman was wonderful, and Dana was very helpful with the paperwork and personable . 👍
Steve is ABSOLUTELY AMAZING!!!! He got me the best price and I LOVE my Brand new Kia Telluride:)
Funny guys who took care of my car. Thank you. I will return for any service to my kia
Experienced workers. No nonsense. Straight forward. Got us a good deal Seamless process. Good customer service
The service department was quick and responsive for scheduling and completing my service appointment. My vehicle was completed on the early side of the promised time window.
Best team works with customers and best helping customers and truly thanks for your service.
My vehicle was taken in without and appointment and returned to me "mostly" fixed in a timely manner. The only negatives are that one of my problems still persists and have to drive 30 minute to the dealership to have them attempt to repair it again.
The place is big and it's next to a McDonald's while you wait
Very friendly staff, great sales, person, knowledgeable, provided a good deal in discussion. Thank you.
Fast service. Ribert took care of me right away and i was able to wait and was done pretty quick
Very nice and caring people. Relaxed process, no upsell, or pressure to buy optional items. Bought a Kia not a Chrysler
Repairs are done to factory specifications and appointments are kept and not a lot of delays.
Poor customer service. They don't return phone calls My car was dropped off on November 25. All it needed was a fuse. Nine days later I finally got it back after they got the fuse from Vacaville dealership. Doughty I will ever use Davis KIA again.
They pay no attention to previously scheduled appointments. And do the minimum work required. Even if a little extra effort would do a better job
Horrible experience, nothing was done on my vehicle. There has also been no follow up on the recall part coming in, or from the manager that I’ve called and emailed regarding my experience.
Super professional. Clear, open communication. They were willing to listen to and work with customers. It was a nice experience and we got the car we wanted at a very competitive price. They felt like real people not like sales dudes working us over like it can feel sometimes at dealerships.
Very helpful. No pressure. I feel as if I received a great deal. Salesman are very nice.
Actual work is fine. Poor communication at all levels. They don’t return phone calls. Fail to estimate how long work will take. Drop off process is inefficient and wastes a lot of time
My experience with Steve, internet sales manager, was great. He made sure I got every rebate possible, was kind and outgoing to both my daughter and I and made sure we felt like we were part of the family.
Great people staff help me and where very kind and nice thanks again guys you rock
I have a 2024 Jeep and they tried to say I put aftermarket lights and scammed me out of 300 for a diagnostic. I will not be going here anymore.
Horrible service . Waited about an hour before they could find the keys to match the car we inquired about. Not able to Test drive due to a dead battery was told I could return it if after driving it if I didn’t like it… Then After taking delivery of the vehicle being told I can’t return it.. very unhappy with dealership overall. Not recommended